DIN EN ISO 9001
In 1996 Brauns International was the first relocation company in the federal state of "Bremen" to be ISO 9002 certified. In June 2002 we were ISO 9001 certified.
Further informations about ISO 9001: www.tuev.com
IAM is a global association of movers and forwarders committed to providing customers with the highest level of service available. Our worldwide membership of over 2,000 companies from more than 165 countries and territories are available to move you wherever life may take you.
Further informations about IAM www.iamovers.org
Brauns International is constantly trying to improve the quality of our work. Because of internal and external training of our workforce, the use of the newest information technology as well as a superior quality management system, we can guarantee our success.
FIDI, the most established moving federation in the world, in cooperation with Cap Gemini Ernst & Young, has developed the highest quality standard in our business. Its goal is to achieve a unique and well regulated quality control system for all FIDI members.
The system investigates and tests all aspects of our business. The following aspects are checked independently: customer satisfaction, cash flow, credit history, filing system, status quo check of our equipment and vehicles.
Further informations about FIDI:www.fidi.org
All international moves have to be organized and completed with FAIMplus standard. Ernst & Young will monitor the standard every 2 years. In order to keep FAIMplus, every company has to fulfil all requirements 100%.
In December 2000 Brauns International was the first German relocation company to receive this certificate. FIDI awards two different certificates: FAIM and FAIMplus. The requirements for the FAIMplus certification exceed the ones for the FAIM certification by far. In addition one has to be ISO certified in advance.
Further informations about FAIMplus: www.fidi.org